From process improvement to the replacement of people: Learn about the real role of AI in the corporate world

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Ana Carolina Gama
June 17, 2025
5 min read
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From improving processes to replacing people: Learn about the real role of AI in the corporate world.

Since the launch of ChatGPT in November 2022, Generative Artificial Intelligence has become the center of attention worldwide. The enthusiasm for the new possibilities brought by AI was accompanied by some apprehension regarding the future of work. Many wonder how far this technology can go, especially with regard to the replacement of people in their work activities.

Studies, such as the one carried out by MIT, have tried to quantify how much of the jobs are actually under threat, using a practical approach: identifying which activities can be automated by AI. To this end, the focus was on functions that are already exposed to automation, such as those that require cognitive work. The research focused on identifying positions that, by nature, can easily be outsourced to robots or intelligent software.

This raises a question: is AI here to replace or to complement? The answer is that, in most cases, artificial intelligence does not completely replace the human being, but rather transforms the activities performed. In the corporate environment, the role of AI ranges from optimizing processes to helping with complex decision-making, creating a paradigm for the world of work.

AI in process improvement

Process automation with AI is already a reality in several companies. Repetitive tasks, such as analyzing large volumes of data, generating reports, or sorting information, are easily performed by AI systems. This frees employees to focus on more strategic and creative activities, increasing the added value of their contributions.

In the context of VX, the Vennx platform, we see the integration of AI not only as a tool to reduce human effort, but also to increase accuracy and efficiency in governance, risk, and compliance (GRC) processes.

VX automates control and monitoring tasks, offering a comprehensive view of operations and minimizing human errors. In this way, AI is helping companies not only to improve processes but also to ensure compliance with regulations, which is vital in highly regulated sectors.

Despite the advances, for these technologies to be truly efficient, we cannot exclude human presence, whether to refine operations, adjust strategies, or make critical decisions in unforeseen situations.

Transformation

The role of AI in the corporate world is not limited to replacement. The combination of artificial intelligence with human expertise is creating new business models, where the focus is shifted to activities that require high cognition, innovation and strategy. Companies that take advantage of this synergy stand out for their agility and ability to adapt in an environment of constant change.

Vennx exemplifies this integration by combining the power of intelligent automation with the strategic vision necessary for efficient management. The VX platform, by providing automation with AI-based insights, enables more informed and agile decision-making, without losing the human essence that is so necessary to deal with the nuances and complexities of the business.

The impact of artificial intelligence on the corporate world is undeniable. On the one hand, there is the transformation of processes and the optimization of operations; on the other, there is the challenge of reallocating the workforce to a new scenario where technology and humanity coexist.

The real role of AI, therefore, is not to replace people, but to reconfigure how work is done, potentiating the best in collaboration between humans and machines.

As companies adopt AI as a strategic ally, it is possible to look to a future where efficiency and creativity co-exist in harmony. In this sense, Vennx's VX is a clear example of how technology can automate and enrich critical processes, ensuring that innovation goes hand in hand with operational excellence.

Request a free access key to VX here.

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