How to deal with gaps in technology and information security controls?

By
Ana Carolina Gama
June 17, 2025
5 min read
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How to deal with gaps in technology and information security controls?

Due to the digitization process, it is important to prioritize information security and technology controls for data protection and business continuity. However, many companies are still faced Gaps — gaps in your controls — that leave your systems and information vulnerable to cyberattacks, data breaches, and other technological risks.

In this article, you'll understand how to detect these gaps and implement best practices to strengthen them, ensuring your company's security and compliance.


What are gaps in technology and information security controls?

Gaps in technology and information security controls refer to flaws, deficiencies, or absences in processes, policies, tools, or systems that should protect an organization's information and technological infrastructure. These gaps can occur at different levels, such as:

  • Lack of continuous monitoring of network activities;
  • Insufficient or weak authentication processes;
  • Vulnerabilities in outdated software;
  • Lack of employee training in safety practices;
  • Inability to detect and respond to incidents in real time.

The presence of these gaps may expose the company to a range of risks, including data breaches, loss of reputation, regulatory fines, and financial losses.

How to identify gaps in technology controls

The first step in dealing with gaps in information security controls is to identify them. To do this, it is necessary to adopt a structured approach that allows evaluating all aspects of the company's IT environment and information security. Below are some steps for this identification:

  1. Perform a security assessment: Conduct a comprehensive assessment of the company's systems and processes to identify vulnerable areas. This includes reviewing cybersecurity practices, data access, IT infrastructure, networks, and applications.
  2. Compliance Audit: Make sure that your company complies with information security regulations and standards, such as the LGPD (General Data Protection Law), ISO 27001. Compliance gaps may indicate where controls are failing.
  3. Analysis of past incidents: Review previous security incidents to find out if there were flaws in the controls that allowed the violations to occur. This can provide valuable insights into unaddressed vulnerabilities.
  4. Penetration testing (Pentest): They help discover flaws that would not be noticed in a standard assessment.
  5. Employee feedback: Oftentimes, employees themselves can identify unsafe or ineffective practices. Listening to employees helps to understand how security is being applied to the company's daily life.


How to correct gaps in technology and information security controls?

After identifying the gaps, it is essential to create and implement an action plan to correct them. The following are some best practices for mitigating these risks and improving information security:


1. Strengthen access controls

One of the biggest security risks is improper access to sensitive systems and information. To correct this gap, implement access control policies based on the principle of least privilege, that is, ensure that each user has only the necessary access for their functions.

In addition, use stronger authentication methods, such as multi-factor authentication (MFA), and ensure that accesses are reviewed periodically.

2. Update and maintain systems

Outdated systems are easy targets for cyberattacks. Make sure that all software, applications, and operating systems are up to date with the latest security patches. Automate the update process to reduce the risk of forgetfulness or neglect.

3. Implement continuous monitoring solutions

It's important to have a real-time view of what's happening in the company's IT systems. Continuous monitoring tools make it possible to detect suspicious activities or anomalies in network and user behavior. This helps identify potential threats and respond to incidents quickly and efficiently.


4. Reinforce safety awareness and training

The lack of employee training may be one of the biggest gaps in information security. Provide training so that all employees are aware of security best practices, such as identifying phishing attempts, protecting passwords, and preventing suspicious software downloads.


5. Create an incident response plan

Develop an incident response plan that includes containment, mitigation, and recovery measures to minimize the impact of a cyberattack. Make sure that this plan is regularly tested through simulations and is aligned with compliance regulations.

6. Regularly assess risks

Risk management is an ongoing process because new threats emerge all the time. Therefore, periodically review the security plan and carry out a new risk assessment to ensure that the implemented solutions continue to be effective and updated.

By strengthening access controls, updating systems, implementing monitoring solutions, and educating employees, you'll be prepared to effectively address cyber challenges.

If your company needs specialized support to identify and correct gaps in its technology and information security controls, contact Vennx.

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